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Getting help with a DVA claim

You don't have to do a claim alone, and you don't have to pay for help. Here's what's available and what to check before you sign up with anyone.

Rates and rules checked October 2026

Free help from ex-service organisations

Ex-service organisations (ESOs), such as RSL sub-branches and other veteran groups, provide trained advocates who help with claims, reviews and appeals at no cost to you. Some may ask for small incidental costs. Their advocates are trained through DVA's Advocacy Training and Development Program and the accredited Course in Military Advocacy.

DVA keeps a register of ESOs that provide advocacy, by area. Start at DVA's finding an advocate page.

Paid advocates and lawyers

Some veterans choose paid help, often because of wait times for a free advocate or a complex case. If you go down this path:

  • Ask how they charge before you sign anything. Get it in writing.
  • Be wary of percentage or "no win, no fee" pricing taken from your compensation. The government has consulted on banning percentage-based fees for paid advocacy.
  • Check training and insurance. DVA recommends asking any advocate about both.
  • Ask where your information is stored and who it's shared with.
  • Lawyers can't appear at the Veterans' Review Board, but can act at the Administrative Review Tribunal.

How our claim check works

Our free claim check collects the details of your claim. With your consent, we pass them to an independent advocate or law firm who can contact you about it, and they may pay us for the referral. You're never obliged to use them, and you can always lodge with DVA yourself or use a free ESO advocate instead.

If you need support now

Open Arms – Veterans & Families Counselling is free and confidential, 24/7, on 1800 011 046. It's available to anyone with one day of continuous full-time service and their families.

Common questions

Do I need to pay someone to help with my DVA claim?
No. Lodging a claim is free, and ex-service organisation advocates help with claims, reviews and appeals at no cost.
What's the difference between an advocate and a lawyer?
Advocates are trained through DVA's advocacy program and can represent you at the Veterans' Review Board. Lawyers can't appear at the VRB but can act at the Administrative Review Tribunal.

Sources

Not sure what your claim is worth?

Tell us about your service and conditions, and we can connect you with an independent advocate or law firm who can look at it. Free, no obligation, about two minutes.

Get a free claim check