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How to make a DVA claim in 2026

Every DVA claim follows the same path: a diagnosis, an initial liability claim, then a permanent impairment assessment. Here's each step in plain English.

Rates and rules checked October 2026

The short version

  1. Get a diagnosis

    DVA needs a diagnosis from a qualified health professional for each condition you claim. Your GP or treating specialist can provide it.

  2. Lodge an initial liability claim

    Lodge online through MyService (myGov linked to DVA) under "Initial Liability", or by paper form, phone on 1800 838 372 or email. This claim asks DVA to accept that your condition is related to your service.

  3. DVA decides liability

    DVA checks your service and evidence, usually against the Statement of Principles for the condition. Many conditions are now accepted on diagnosis if you meet the service test.

  4. Claim permanent impairment

    Once a condition is accepted and has stabilised, DVA assesses how much it affects you under GARP M 2026 and works out your compensation.

  5. Choose weekly or lump sum

    You're paid weekly for life, or you can convert some or all of it to a lump sum within six months of DVA's notice.

What evidence you need

  • A diagnosis for each condition from a qualified health professional.
  • Proof of identity, if you don't lodge through MyService.
  • Your service details. DVA gets most of these from Defence, but your own records help if anything is disputed.

Specialist reports, audiograms for hearing claims and imaging for joint and spinal claims make a big difference at the permanent impairment stage.

Treatment while you wait

You don't have to wait for a decision to get mental health treatment. The Veteran White Card covers treatment for any mental health condition under Non-Liability Health Care, without an accepted claim.

Provisional Access to Medical Treatment (PAMT), which covered 20 common conditions while a claim was assessed, is closed to new claims: it only applies to claims lodged before 30 June 2026, and access ends on 31 December 2026 or when the claim is decided, whichever comes first.

Everything goes through the MRCA now

From 1 July 2026 every new claim is decided under the Military Rehabilitation and Compensation Act 2004, whenever you served. The VEA and DRCA are closed to new claims. What that means for you.

How long it takes

In the year to 31 July 2026, initial liability decisions under the MRCA took an average of 327 days. More on wait times.

Common questions

How do I lodge a DVA claim?
Online through MyService by choosing Initial Liability, or by paper form, by phone on 1800 838 372 or by email. MyService is DVA's preferred route.
Does it cost anything to lodge a DVA claim?
No. Lodging a claim with DVA is free, and free help is available from ex-service organisation advocates.
Can I claim for more than one condition at once?
Yes. You can list several conditions in one initial liability claim, and lodge new conditions later while other claims are still open.

Sources

Not sure what your claim is worth?

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